IT Business Relationship Manager

FOX Factory, Inc. ? IT Business Relationship Manger (ITBRM) ? Northeast Atlanta, GA (30517)

About the Company:

In 1974, Bob Fox started racing his products in motocross and we haven't stopped racing since. FOX has equipped vehicles and racers that have stood atop podiums in every sport we have competed in ? from the sands of Baja to the dunes of Dakar.

For over three decades, FOX has been an industry leader in the design and development of high performance shock absorbers and racing suspension products for snowmobiles, mountain bikes, motorcycles, ATVs, UTVs, off-road cars, trucks, and SUVs.

Our team of engineers perform rigorous tests with our athletes year-round. The data we collect from performance testing and our application of that knowledge to our product is what separates FOX from every other suspension company.

Position Overview:

The role of the IT Business Relationship Manager (ITBRM) is critical to the identification and execution of technology enabled projects within our operating and manufacturing facilities. This role will report to the CIO and will be a key liaison in communicating and understanding the operating goals of the business unit across the Information Technology department. The ITBRM is responsible for understanding the overarching business model as well as the intricacies and nuances of their assigned functional business areas. The ITBRM helps their assigned business areas develop business cases that effectively illustrate the value of the need for investment, gains approval to proceed, documents specific and detailed business requirements, and aligns resources for its implementation.

The ITBRM helps with prioritization of solution requests and approved projects, ensuring that projects align with the technology that best provides maximum return on investment, and helps directs IT strategy in support of the overall business goals.

Responsibilities include but not limited to:

Prime Accountability:

  • Fulfills tasks by coordinating other team members

  • Develop long rang technical strategies

  • Initial Business Case/Needs Analysis outlines

  • Provides initial project estimates for cost-benefit analysis

  • Defines/Develops Functional Specifications

  • Overall solution/ implementation delivery for projects aligned to their business area

  • Project management and issue resolution

Consultative Responsibilities:

  • Advises team on task at hand

  • Participates in technology aspects of the business ? sponsored RFIs/RFPs

  • Evaluates project objectives

  • Project Prioritization

  • New business initiative analysis

Research, Learning and Development Accountabilities:

  • Gains understanding of business strategies

  • Gathers information on competitor technology

  • Stays abreast of industry trends in the business and current/ new technology

Requirements/ Qualifications:

  • 5+ years project management experience in successfully delivering complex technology solutions within a defined Software/Systems development lifecycle; manufacturing experience preferred.

  • 3+ years of client relationship management experience with primary accountability for client relationships at the executive level across departments; ideal experience includes external client management (expectations, communications, negotiations, escalation, feedback, etc.).

  • Experience developing relationships with and ensuring the appropriate participation of key client stakeholders and client executives.

  • Experience in developing strategic roadmaps.

  • Experience in project lifecycles from business case development to final delivery, oversight of project teams as they gather functional and technical requirements, project timelines, status reports, issues/risks lists, and deployment.

  • 2 + years of experience conducting Business or Systems Analysis is required

  • A strong exposure in both Waterfall and Agile software development methodology is preferred.

  • Experience working in a fast paced, cross-functional and cross-team environment and being the Functional go-to person with multiple business partners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The employee may occasionally lift and/or move up to 15 lbs.

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