EUC Solution Engineer

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This position is a Pre-Sales Systems Engineer focused on all technical aspects of End- User Computing opportunities within VMware accounts. The VMware Systems Engineer plays a critical role in building and sustaining customer relationships while driving the adoption of VMware solutions. The EUC SE is responsible for discovery of customer needs, proving out VMware solutions to meet them, and prescribing implementation roadmaps for long term success. The EUC SE role at VMware requires knowledge of both Desktop Virtualization AND Enterprise Mobility.
Key Areas of Responsibility:
L200 technical competency in specific products (including services offerings)
Technical validation assistance
Conduct basic solution demonstrations to overcome objections
Assist with Business Unit feedback and product escalations
Support VMware Sales as a technical Pre-Sales resource
Engage and provide remote support for Channel Partners where appropriate
Drive the adoption of VMware Workspace One within accounts moving current installations from departmental to enterprise
Provide technical and product expertise to VMware's clients
Support and Escalation Engagement
Participate in customer and team relationship building
Education and Experience Requirements:
BS in Computer Science or equivalent experience
Knowledge of the Windows environment, distribution technology, and end-user tools in an enterprise desktop environment or equivalent desktop experience
Understanding of desktop packaging, distribution and provisioning technologies
Knowledge of end point security, remediation, and imaging
Knowledge of mobile operating systems; IOS and Android
Excellent oral and written communication skills and presentation abilities
Problem solving and critical thinking skills
Must be flexible, dependable, and capable and desirous of multi-tasking and quickly learn new products and technologies
Technical skills:
Understanding of desktop and server operating systems software, performance and debugging tools and scripting and automation
Microsoft Domain Management , DHCP, DNS, Active Directory Services (AD)
Desktop Virtualization
Microsoft Terminal Services, Citrix XenApp
Hardware Image Management and Microsoft Business Desktop Deployment (BDD) ? Application Virtualization and Streaming technologies
Fundamental understanding of TCP/IP, WINS, DNS, DHCP services, routing and remote protocols (VPN, WAN Optimization, Remote Logon)
Server and Endpoint Security experience (Symantec, McAfee, Checkpoint, Tanium, etc)
L100 understanding of MAM and MDM technologies
Knowledge of server based virtualization an advantage
Job location is based remotely in Georgia.
VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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